Orthodontic Treatment Coordinator

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Job Type

Full Time

We are looking for an Orthodontic Treatment Coordinator to join our outstanding team. The Treatment Coordinator at Salaita Orthodontics serves as a primary point of contact for potential new patients. This role focuses on customer service which requires a wealth of knowledge of orthodontic treatment as well as dental insurance. Radiology license required


  • Welcoming new patients and families into the practice with an introductory phone call.
  • Obtaining initial records to include panoramic and cephalometric radiographs, intra-oral photos and iTero scan.
  • Briefing the doctor with pertinent new patient information prior to the exam.
  • Recording diagnostic findings during the exam to prepare correspondence letters.
  • Educating and discussing the proposed treatment plan to the new patient and family which includes a review of financial options and answering insurance benefit questions.
  • Scheduling appointments when new patients accept treatment.
  • Answering telephone as a back up to front desk.
  • Making follow up calls, e-mails and/or texts to pending patients.
  • Maintaining spreadsheets for recording of new patients, observation program, and pending calls for practice analytics and growth.

Working hours

Full time. Monday-Wednesday 7:30 to 5:00; Thursday 7:15 to 3:00

Desired Skills

Self-Motivated, Hard Working, Dependable, Pleasant and outgoing personality; organized and detail oriented. Good speaking and communication skills. With efficient typing and computer skills.


  • 401 (k) with 3% match, Profit Sharing, and a Cash Balance pension plan
  • Health insurance or medical reimbursements
  • Supplemental insurance monthly stipend
  • Paid time off & sick leave
  • Employee discount
  • Uniform allowance
  • Continuing education
  • Licensing dues/fees
  • Monthly bonus opportunities
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